Introduction
Welcome to Beddys HQ. Please review our Terms of Service carefully before placing any orders. These terms are designed to ensure a clear understanding of our processes and your rights.
Your use of Beddys HQ products and services implies agreement with the policies described below. For any clarifications, contact our support team.
Material Type
All Beddys HQ packages are crafted with our trusted signature fabric; durable, smooth, and loved by households and tailors across Nigeria for its premium feel and lasting quality.
Our material choices are always high-quality, tried-and-tested fabric that's widely preferred for luxury bedding in Nigeria.
If you prefer a different material asides our standard option, such as plain cotton, fur, or any premium texture of your choice, please note:
These options attract additional costs based on current market rates.
They are available only on custom or Pick Your Style orders.
We advise clients to clearly specify fabric preferences during the order process to ensure accuracy and avoid delays.
All materials are carefully sourced and verified before production. Our commitment is to deliver softness, strength, and satisfaction — no matter your choice.
Pricing Consistency and Transparency
At Beddys HQ, we operate a clear and honest pricing model. Our tiered packages (Classic & Priority) are priced using a fixed profit margin structure based on standard material and components.
Custom Orders follow the same pricing logic. The total cost is based on the exact materials and combinations selected. Prices only increase when:
Clients upgrade materials (e.g., Cotton or Fur instead of our standard option)
Extra components or increased yardage are requested
Priority delivery or specialized customization is needed
Note: If your custom order uses the same specifications as a package, the price remains the same as the tiered package.
Prices listed are for product cost only and do not include logistics or waybill charges. Delivery is handled by trusted third-party couriers, and rates may vary depending on your location.
Also, prices may slightly increase or decrease depending on market factors like fabric availability or changes in production cost. Kindly confirm current pricing before placing an order.
Order Processing
All orders are processed within 1–2 business days after confirmation. You will receive a confirmation message outlining your order details upon successful placement.
Order fulfillment timelines may vary during peak periods. We will always keep you updated about the processing status via your preferred contact channel.
Delivery Timeline
Standard deliveries within Nigeria usually take 2–7 business days from dispatch. For custom orders, shipping timelines may differ and will be stated explicitly during checkout.
Delays caused by factors outside our control, such as logistics disruptions or weather will be communicated promptly. We ensure that you are aware of every delivery process of your orders.
Payment Terms
We accept secure payments via major cards, direct bank transfers, and verified mobile payment options. All payments must be completed in full to confirm your order.
If you have any questions about payment security or available options, our support team can assist you.
Custom Orders
Beddys HQ offers custom bedding solutions tailored to your preferences. Custom orders may require additional processing time and specific deposit requirements, which will be communicated before production begins.
Custom designs are made according to client specifications. Ensure all details are confirmed before we proceed with production.
The custom orders we received are priced based on your material choice, your chosen features, and urgency. We ensure you always get the best deal, irrespective of your choice, without compromising our quality promise.
Returns & Refunds
Unopened bedding sets in their original packaging can be returned within 7 days of delivery for a full refund. Custom orders and used items are not eligible for return or refund.
To initiate a return or refund, contact us with your order number and reason for return. Our team will provide instructions for completing your request.
Liability & Delays
Our commitment is to deliver your order on time, but we may not be liable for delays beyond our control, as in certain cases like logistics, we work with third-party clients.
In such rare cases, Beddys HQ will keep you informed and work swiftly to resolve any issues related to delivery or quality.
For support or more detailed information regarding our Terms of Service, reach out to us at beddyshq@gmail.com, through our website contact page or WhatsApp for Prompt replies.
We’re always here to assist you with questions about orders, returns, or customization.
FAQs
What is the processing time for orders?
Orders are processed within 1–2 business days. You’ll receive confirmation once it’s ready.
Can I return custom made bedding?
Unfortunately, custom orders are not eligible for returns or refunds as they are made to your specifications.
How do I get help with my order?
Contact us via WhatsApp or our website for prompt assistance with any order-specific concerns.
What is the processing time for orders?
Orders are processed within 1–2 business days. You’ll receive confirmation once it’s ready.
Can I return custom made bedding?
Unfortunately, custom orders are not eligible for returns or refunds as they are made to your specifications.
How do I get help with my order?
Contact us via WhatsApp or our website for prompt assistance with any order-specific concerns.
Need help with your order?
Need help with your order?
Message us directly on WhatsApp for fast support and order-specific concerns.
Message us directly on WhatsApp for fast support and order-specific concerns.
Message us directly on WhatsApp for fast support and order-specific concerns.